This is the secret Jack Ma enlarged Alibaba

For Jack Ma, what matters is not hiring experts, but people who want to learn.

Jack Ma as the founder and Executive Chairman of the Alibaba Group, the largest e-commerce company in China, took part in the 2018 International Monetary Fund – World Bank (IMF-WB) event in Nusa Dua, Bali. (12/10). Jack MA said that 30 years ago, a country had no hope if there was no electricity but nowadays, if you don’t have an internet connection, a country will not be able to advance.

Who doesn’t know Jack Ma? He is the founder of Alibaba, one of the richest people in the world and number 1 in China. Not born rich, Jack Ma also had a chance to experience ups and downs. He also shared tips to rise from adversity to the participants of the Annual Meeting of the International Monetary Fund (IMF) -Bank World.

Jack Ma tells that he was once rejected when applying to a fast-food fried chicken outlet, KFC. Then, he told himself, that rejection is normal. “Why should other people help you? That’s strange,” he said at the Bali International Convention Center, Bali, Friday (12/10).

He also convinced himself, that only he could help him. Then, he thought of making a business in the field of technology, namely Alibaba. At that time, Chinese people were not familiar with the internet. As a result, many doubted his business.

Only, he reassured himself that a business would be valuable if it had never existed. Then, the task is to convince the Chinese people.

“I have to convince employees and the public that we do not engage in criminal activities. I also do not promise employees will be rich. We do not avoid taxes or run away because of bad things,” he said.

According to the former English teacher, business is a matter of trust. Not only consumers, he also has to convince employees and shareholders. But the main thing is to believe in yourself. “Trust makes you not afraid. Without trust, you will not succeed,” he said.

There are three questions that he asks himself before starting a business: What do I have? What I want? And what can I sacrifice?

“Most people never ask about sacrifice. Even though it’s important,” Jack Ma said. By answering the three questions, he was sure someone would not hesitate to start anything.

After that, he gathered a solid team. When starting a business, he does not look for experts. “There are no experts at the moment. The ones who are there are experts yesterday,” he said. The reason is that the world, especially technology, is developing very fast. So, the important thing is not to hire experts, but people who want to learn.

“It’s wrong to teach success stories to others. We have to teach people about challenges, failures, and mistakes. Not to be avoided, but to be faced,” he said.

Moreover, the engine will do many things in the future better. “So we have to teach the next generation to do things that cannot be replaced by machines,” said the 53-year-old man.

The thing that the machine cannot possibly have is emotional intelligence. So, what he is looking for is employees who can work in teams, can rise when they fail, and want to learn.

Alibaba is a technology company that has many business lines such as e-commerce, payment systems with Alipay to cloud computing through the Alibaba Cloud.